Fast forward to 2030. What would make a Southway home and your community a great place to live?

We’re planning for the future, and we want to hear from you.

We know that everyone wants to live in a safe and well-maintained home and that’s always our priority. But as your landlord, what else can we do over the next five years to make a positive difference to you and your community?

Please take a moment to fill in the short survey below and tell us your ideas so we can focus on what matters most to you. Your feedback is anonymous and will help shape our five-year plan and make sure that our priorities line up with your hopes and needs for the future.

Click here to complete the survey

In our last strategic review in 2019, your feedback and ideas showed a strong community spirit with the need to increase opportunities and make better places for you to live. As a result, we decided - with your help - that Southway's vision should be 'Thriving Communities' with homes that people are proud of; safe places where people choose to live work and play, and feel like they belong.

Since then, this vision has guided us, making sure that we work together towards a common goal that truly matters to the communities we serve. For example, our Community Investment Strategy outlines specific actions and objectives including carrying out surveys, making sure the information we share is accessible, involving customers in decision-making, and improving customer service, especially when things don't always go to plan.

Thank you for your continued support and engagement in shaping Southway’s future. Let’s make our homes and communities even better places to live, together.