Customer Hub Update

16/10/2025

Copy Of Office Closure Concept (IG) (3)

Our Customer Hub will close at 3pm on Friday, 17 October instead of the usual time of 5.30pm to allow for new IT systems to be set up 

We’re planning for the team to be back and ready to help from 10am on Monday, 20 October. If this changes, we will let you know.  

If you need an emergency repair while the hub is closed, please call 0161 448 4200. If you need information on our services, you can visit our website www.southwayhousing.co.uk. 

The customer reception at our Southern Gate offices will close at the usual time of 3pm on Friday, 17 October and re-open at 9am on Monday 20 October 

While our new systems get up and running, we might need extra time to help you with your query so please bear with us If your query is not urgent, please consider calling or visiting us later in the week when all our systems will be fully operational.  

Please keep an eye on our website and social media for updates.