Southway has a range of ways in which customers of any age or background can get involved and help shape our services or provide feedback. It is essential for us to hear from our tenants and local residents about how we can improve our services. We have created lots of different ways for you to have your say and we hope that there is something that suits everyone.
Customers are at the heart of everything we do and we’d like to thank all customers who helped to produce our new Customer Voice Strategy.
This strategy details how we’ll listen and respond to your feedback and how you can influence how services are run. Read it in full below:
Customer Voice Strategy: 2025–2028If you would like to get involved in any way, please contact us here.