"You have worked wonders": Neighbourhood Officer resolves ASB under lockdown

With coronavirus causing many of us to spend more time indoors, it's more important than ever that we all feel able to live, work and relax at home. We understand that anti-social behaviour (ASB) can have a negative impact on our tenants' wellbeing, and so strive to work quickly and effectively to challenge it in our neighbourhoods. Our Neighbourhood Officers have been working especially hard over the last few months to support tenants affected by ASB throughout the ongoing lockdown.

One tenant contacted Southway in May this year with concerns about her neighbours. Despite the lockdown measures in place, they had been meeting in each other's gardens and having parties, which would often carry on into the early hours. This was causing a great deal of distress to the tenant, and other residents, as it was affecting their ability to sleep and causing them to feel uncomfortable in their own homes.

The complaint was picked up by our Neighbourhood Officer, Gavin. Over the following weeks, Gavin worked closely with the tenant and the perpetrators to diffuse the situation and bring about a swift resolution.

The tenant later contacted Gavin with some wonderful feedback, expressing her appreciation for how he had handled the case:

"You my friend have worked wonders. Kids still play out and adults still don't think that's a problem, but they are in as it goes dark. The lack of distancing does not bother me, as you know that wasn't the issue. The adults still sit in the garden but not all of them and it's not all the time. The important thing is that, come 10pm, they are all in the their houses and the rest of us get some peace. The difference you have made is staggering. We were all living a nightmare and you have made such a difference. Thank you, thank you, thank you"

Get in touch

If you are concerned about ASB in your neighbourhood, please don't hesitate to contact us. We are committed to challenging anti-social behaviour and work closely with Greater Manchester Police, Manchester City Council and Smile Mediation to resolve ASB in our communities.